Why won’t the videos play?

In this article suggestions to help videos play, is offered.

Here are some suggestions, if your videos don’t play:

1. Try a different browser
2. Clear your browser history of cookies:
   1. Safari: How do I clear my browser history on safari?
      1. https://support.apple.com/lt-lt/guide/safari/sfri47acf5d6/mac
   2. Google: How do I clear my browser history on google?
      1. https://support.google.com/chrome/answer/95589?co=GENIE.Platform%3DDesktop&hl=en
3. You can check if it is a browser or browser history issue by using an incognito window. An incognito window in Chrome or private window in Safari has no history saved to it. Open the window and go to our site from there.
   1. On Google Chrome
      1. Click the three vertical dots to the right of the address bar.
      2. Click on incognito window
   2. On Safari
      1. Click on File
      2. Click on New Private Window
4. It may be a device issue (ex. tablet, phone)